Privacy Policy

Privacy Policy Statement – You Donate Foundation (YDF)

What personal data do we collect?

  • โ€ข Contact information: name, address, phone number, email address, and other contact details.
  • โ€ข Donation information: details of donations, including amount, frequency, and payment method.
  • โ€ข Volunteer information: details of volunteer work, including hours volunteered and areas of interest.
  • โ€ข Beneficiary information: personal data of individuals who receive support or services from us, including name, address, and contact details.
  • โ€ข Online activity: information about your use of our website, including IP address, browser type, and pages visited.

How do we collect personal data?

  • โ€ข Online donations: through our website, using secure payment processing systems.
  • โ€ข Forms and surveys: through online or paper forms, including donation forms, volunteer application forms, and beneficiary registration forms.
  • โ€ข Phone and email: through phone calls and emails with our staff and volunteers.
  • โ€ข Social media: through interactions with us on social media platforms.

Why do we collect personal data?

  • โ€ข Processing donations: to process and administer donations, including sending receipts and thank-you messages.
  • โ€ข Volunteer management: to manage volunteer applications, schedules, and activities.
  • โ€ข Beneficiary support: to provide support and services to beneficiaries, including case management and reporting.
  • โ€ข Communication: to send newsletters, updates, and other communications about our work and activities.
  • โ€ข Evaluation and research: to evaluate and improve our services, including conducting research and analysis.

Who do we share personal data with?

  • โ€ข Service providers: with third-party service providers, such as payment processors, email marketing software, and CRM systems.
  • โ€ข Partners and collaborators: with partner organisations and collaborators, including other charities, government agencies, and research institutions.
  • โ€ข Regulatory bodies: with regulatory bodies, including HMRC, the Charity Commission, and the Information Commissioner’s Office.

How do we protect personal data?

  • โ€ข Encryption: using encryption to protect personal data in transit and at rest.
  • โ€ข Access controls: implementing access controls, including passwords, two-factor authentication, and role-based access.
  • โ€ข Data backups: maintaining regular backups of personal data.

Your rights

  • โ€ข Access: the right to access your personal data.
  • โ€ข Rectification: the right to correct or update your personal data.
  • โ€ข Erasure: the right to request deletion of your personal data.
  • โ€ข Restriction: the right to request restriction of processing of your personal data.
  • โ€ข Objection: the right to object to processing of your personal data.

Cookies and tracking

  • Our website uses cookies and tracking technologies to collect information about your use of our website. You can opt-out of tracking by:
  • โ€ข Browser settings: adjusting your browser settings to block or delete cookies.
  • โ€ข Do Not Track: enabling Do Not Track (DNT) in your browser.

Changes to this policy

  • We may update this policy from time to time. We will notify you of any changes by:
  • โ€ข Email: sending an email to our supporters and subscribers.
  • โ€ข Website: posting a notice on our website.

Contact us

  • You Donate Foundation
  • 249 Wilmslow Road, Manchester M14 5LW
  • info@youdonatefoundation.org
  • +(44)161 300 6029
  • You can also contact the Information Commissioner’s Office (ICO) if you have concerns about how we handle your personal data.
  • This policy was last updated on 10 July 2025.